A mother has shared how an air passenger yelled at her daughter, who suffers from a rare condition, following the girl’s meltdown on a holiday flight.
Mum, Nicola Colenso, from Northwich, Cheshire, was so outraged that she shamed a fellow air passenger on Facebook for yelling ‘shut that child up!’ after her eight-year-old daughter, Yasmin, had ‘a meltdown’.
Ms Colenso, her partner, Rick Murray and their four children, including Yasmin, were on a two-hour-and-20 minute flight from Ibiza to Manchester when Yasmin, who suffers from Sturge-Weber syndrome — a rare condition affecting the skin, brain and eyes — became distressed and anxious, then had a meltdown.
Ms Colenso said that she and Mr Murray were trying to calm Yasmin down and reassure her when the row broke out.
She said that the woman, who was in her mid-20s, then allegedly called Ms Colenso’s partner Rick Murray a ‘p****’ for not keeping his daughter quiet and even complained that her ‘beauty sleep’ had been interrupted.
In a Facebook post, which also included a photo of the woman, Ms Colenso said she tried to explain Yasmin’s situation to the woman ‘very politely’, then suggested to the woman to ask staff if she could be moved. She said that the woman replied that she was ‘sick of the noise’ and demanded Ms Colenso and her partner ‘just shut her up’.
Despite this, Ms Colenso said that they didn’t alert any staff. “We just focused on Yasmin and got her off the plane in the end and home. So Jet2 never found out about it but they had been fantastic with us throughout the flight,” she said.
However, later that night, Yasmin got worse and went limp and lifeless and her lips went blue, so she was rushed to hospital after suffering ‘severe seizures’.
In the post, Ms Colenso hit back at the woman saying:
“You continued to be abusive and publicly called her daddy a ‘p****’ in front of her and her other three siblings.
“Your behaviour and outburst was not helpful whatsoever in helping to calm down our daughter’s anxiety.
“I hope social media helps find you to let you know that same little eight-year-old girl ended up being taken to hospital by ambulance that evening as she became seriously unwell.
“Maybe you managed to get a good night’s sleep?’
She said that she posted about the incident to social media so that no other family will encounter the same situation they were in. She wrote:
“…I really wanted to raise awareness so it doesn’t happen to others who are in the same situation.
“I want people to think twice when they see someone in this situation. Not all disabilities are visible so they shouldn’t just presume.
“They don’t have to deal with it like this. They could offer support. I know of someone in a similar situation where the family in front played peekaboo and it calmed the child down a lot.
“This woman didn’t have to do that, but she certainly didn’t have to kick off.”
Ms Colenso’s Facebook post has been shared by more than 94,000 people. Most of them criticised the woman’s ‘ignorance’ and ‘insensitivity’.
Source: Dailymail.co.uk