A mother was furious after her daughter with Down Syndrome was fined because her Myki card lacked funds.
Claire Macey, told radio station 3AW that she received a $223 fine in the mail on Tuesday when the Myki card of her daughter, 24-year-old Stephanie who has Down Syndrome did not have enough funds to travel on a Lilydale bus.
“I’m beyond furious. I think it is despicable they picked on Stephanie. [Stephanie] has no concept of how to put money on, she just knows to touch on or off her Myki,” she said.
Ms Macey said that Stephanie was upset after being asked by the ticket inspector to provide details of her home address. She also said that the Myki card her daughter used had enough funds as it was topped up fortnightly.
Public Transport Victoria executive director of customer experience Alan Fedda admitted it was a mistake and has since apologised for the fine. He said that PTV will launch an investigation on the incident and the fine would be revoked, pending a review.
Ms Macey, who had been intending to appeal the fine, accepted PTV’s apology.
Source: Theage.com.au