15 WTF Retail Industry Stories that Will Freak You Out!

There are pretty much a lot of effed up things happening in the retail industry.

And trust me – you don’t even have to try to find them. But then, these retail industry stories as told by 15 Redditors definitely take the cake.

1. The customer who needs to review her privileges

So I used to work in H&M located on 5th ave in NYC, so as you can imagine we would get assholes from all over the world. One day I hear over our radio a frantic call for the porter to come to the ladies fitting room. Turns out a woman decided to take a shit in the fitting room, and use some shirts to wipe herself.

The real are you serious moment was that she continued shopping through the store casually. – mkaj91

2. This lady who was denied of a basic human right

I worked in an Old Navy for quite a few years. We weren’t particularly known for our thorough loss prevention, so some people had gotten quite comfortable openly stealing in front of employees.

Eventually, loss prevention turned over to new management and kicked into overdrive. They had squads of people who would team up in stores to attempt to catch a few people so the word would spread and we’d see a few less shoplifters.

They were running this operation at a store in a low income area, when suddenly a Caucasian lady in her mid 50s came in and started shoving random things in her purse with little regard to her surroundings, shoes and tops hanging halfway out of her purse. When she tried to leave, loss prevention stopped her at the door and informed her that they had notified the police and she needed to remain there until they arrived.

She immediately said “I have to go to the bathroom”, and as they tried to tell her that wasn’t an option she started screaming “I’M POOPING!” and shit herself.

They escorted her to the bathroom, since it’s a single room without windows and she has no chance to escape. They figured this would be an opportunity for her to clean herself up, and this was mostly for the police, so they wouldn’t have to have to soak the car in bleach afterwards.

After the police arrived they realized she had been in the room for a while and wouldn’t respond or unlock the door. Management opened the door with a key and found the woman covered in her own shit, which she has also rubbed all over the walls, ceiling and floor. – Mr_Clavicle

3. This savage business casual warlord

Watched a man carrying six bottles of red wine simply drop all six bottles on the ground (shattering them) and walk out of the store, khakis stained bright red like a savage business casual warlord. – lawlessSyntax

4. This probably colour blind customer who couldn’t see white

I hear “excuse me?” and look up from stocking the milk, which I’m standing in front of. “Could you tell me where your milk is?”

I almost didn’t answer her, milk is basically the whole aisle and I had it in my hands. – zhumblebug

5. This old lady who just wants to make soup

I worked at a store as a pharmacy tech, and it was very slow. People would often come up to me and ask if I knew where non-pharmacy shit was, and I always just pointed them towards customer service.

One day this VERY old black woman (had to be 85+) with a strong Southern accent comes up to the counter.

“Hello ma’am, how can I help you today?”

“Where’s the collagen?” (I think: ah, a skin care product perhaps? maybe the health section? so I walk out to the aisles and start looking with her)

“Collagen, well… I don’t think we carry pure collagen… are you looking for a skin care product or supplement?” She just stares at me, looks up and down the aisle, at all the lotions, then back at me.

“Collagen. Where’s the collagen?” She repeats.

At this point I’m getting quite frustrated. I’m rummaging through these shelves of creams and lotions and coming up with nothing. So I walk over to the pharmacists, and consult with him.. he recommends sending her to customer service, but I decide to push through. Keep in mind, it’s been about 10 minutes.

I walk back over to her, and start scouring the vitamin/supplement section, and finally locate some kind of powdered collagen.

“Aha, here we go!” I announce, as I hand her the bottle.

She looks at the bottle, then at me and says:

“Where’s the collagen??? I’m makin soup”

fucking College Inn broth. – swe-gin

6. The customer complaint

I was in Target, and a customer turns to me and asks where a particular product is. I reply, and tell her what aisle I think it’s in, and roughly where to find it. I then go back to what I was doing.

This lady suddenly gets all huffy, and is like “that wasn’t very helpful, aren’t you supposed to take me to the product or something”!? I’m kind of taken back by her rude response, and just kind of blink at her for a second until I realize what’s happening.

And then I look her straight in the eye and say: I don’t work here.

The look on her face was priceless.

I try not to wear red shirts to shop at Target anymore. – curiousowlkitten

7. The lady who either underestimated her shed or overestimated her husband

Woman bought a shed. I asked her her loading bay number and she said she hadn’t driven. Asked her if she needed the number of a man with a van or something. She said her husband could carry it.

I stared at her and said very slowly “Madam, it is a building.”

She insisted that I was being ridiculous and demanded we bring it up so her middle age, slightly chubby husband could carry it out the store as they only lived “about ten minutes walk away”.

We brought it up, with extreme difficulty, and she asked me “what’s that thing?” I said “That’s your shed madam.” “There’s no way Jeff is carrying THAT!”

Oddly she decided to pay the money to have it delivered. – reverendmaleri

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